MCB Bank Pakistan Jobs 2021
You are on the leading Job Website jobyzo.com. Here we will inform you concerning the most recent opportunity announced by the MCB Bank Pakistan Jobs 2021 which ought to be rounded out right away. Intrigued up-and-comers might apply through this site jobyzo.com or through the fitting channel as publicized. Deficient and late entries/solicitations won't be engaged. Just short recorded up-and-comers will be liked for choice interaction. No TA/DA will be acknowledged for a test/meet. In the event that you need any data or help with this work, go ahead and reach us by email or in the remark box. youtube You can see this load of connections in the upper right corner of this page. You can see the promotion underneath for additional subtleties. Further detail of this chance is noticed beneath.
Jobyzo.com is designed for individuals who need to see everyday paper occupations at one spot as opposed to visiting distinctive paper sites. On jobyzo.com We every day update this site with the most recent positions which are distributed in the various day by day papers like Daily Jang, Nawa-I-Waqt, Daily Express, Daily Dawn, The Nation, The News, and so forth On jobyzo.com Anyone can without much of a stretch secure here position willingly as the positions accessible all over Pakistan which are distributed in various papers are refreshed here on regular schedule additionally all around the world positions. Individuals who are looking for occupations are encouraged to regularly visit our site jobyzo.com. You will secure here positions identifying with private area, government divisions, worldwide organizations, NGOs Jobs in the USA, jobs in Canada, jobs in the UK, occupations in Australia, Jobs in UAE, Jobs in Germany and others Europe occupations and numerous more. On jobyzo.com you can likewise get data of most recent Scholarships, internships, admissions, fellowships, and global positions alerts. Visit jobyzo.com on ordinary premise to get the most recent update. We are further working on our site for the simplicity of our clients.
CONTACT CENTER EXECUTIVE – OPERATIONS GROUP
Karachi, Lahore
Apply By Nov 26, 2021
Job Description (total positions: 35+, posted on: Oct 26, 2021)
MCB requires qualified and motivated professionals whose work ethics are based on hard work and diligence, to fill the positions of Contact Center Executives.
The role is responsible for answering incoming calls from customers related to their queries and requests, handling complaints, troubleshoot problems and providing information.
Answer incoming customer phone calls and take appropriate action for each call.
Perform basic account maintenance activities to resolve customer issues in line with the bank’s policies and procedures
To ensure that the highest level of customer care is delivered and all problem incidences are highlighted and reported.
Achieve established standards for call handling quality, accuracy, and productivity
Capture customer’s query/request/complaint as per bank’s standard operating procedures
Maintain customer satisfaction ratings based on explicit criteria set forth by the company
Ensure compliance with all company/client policies, procedures, and practices
Positive attitude, goal-oriented, and team player
Note:-
Please provide your updated contact details i.e. Name address, phone No, and email address etc. for future correspondence.
Please keep visiting your email inbox for further updates
Important Note:-
Only short-listed candidates will be intimated through Calls / SMS / e-mail for interviews.
Required Skills
Stress Management Skills, Listening to Customers, Good Communication Skills,
INDUSTRY
Banking/Financial Services category
Client Services & Customer SupportJOB TYPE
Full Time/Permanent ( First Shift (Day) )GENDER
No PreferenceMINIMUM EDUCATION
BachelorsDEGREE TITLE
Minimum Graduation from HEC Recognized Institutes/UniversitiesCAREER LEVEL
Experienced ProfessionalREQUIRED EXPERIENCE
1 Year - 2 Years(In Liabilities sales as relationship management)
